Shipping policy

If your Shopify store brand is MADEZI, you can add a professional Shipping Policy like this:

Shipping Policy

Last Updated: [Today's Date]

Welcome to MADEZI. We are committed to delivering your orders quickly and safely.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

Domestic Shipping: 3–7 business days
International Shipping: 7–21 business days

Delivery times may vary depending on location, customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may be offered on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Delays

While we strive to meet estimated delivery dates, MADEZI is not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Incorrect shipping information provided by customers

Incorrect Address Information

Customers are responsible for providing accurate shipping details. MADEZI is not liable for orders shipped to incorrect addresses supplied during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.